We’re thrilled to share some positive feedback from our recent patient surveys (May 2025).
Here’s a quick snapshot of the results:
Overall Experience:
π Positive: 92%
π Negative: 5%
Did We Meet Your Needs?
π Positive: 95%
π Negative: 4%
Convenience of Care or Advice:
π Positive: 96%
π Negative: 4%
How Did You Receive Care?
π₯ Face-to-Face Appointments: 95%
π Telephone Appointments: 4%
Were You Happy with This?
π Positive: 96%
π Negative: 3%
π May Stats at Crewkerne Health Centre π
β
Total Incoming Calls: 9,167
β³ Average Telephone Queue Time: 18m 29s
π² Total Anima Requests: 2,576
π
Total Appointments: 4,898
β Appointment No-Shows: 3.7%
Thank you for your feedback and continued support. We’re committed to providing the best care possible to our community. Stay tuned for more updates and improvements!